Discover Your Philly Style
Welcome to Philly T-Shirt Co.
Explore our exclusive range of Philadelphia-inspired apparel, crafted for those who wear their city pride on their sleeves. Dive into our collection and find the perfect piece that speaks to your unique Philly spirit.
Our Commitment to Privacy
Your Information, Our Responsibility
At Philly T-Shirt Co., we prioritize your privacy and are committed to safeguarding your personal information. We collect data to enhance your shopping experience, ensuring it is secure and used responsibly. Our practices adhere to the highest standards of data protection, and we never share your information without your consent. Trust us to keep your details safe while you enjoy our seamless shopping experience.
Website Usage Terms
Acceptance of Terms
Intellectual Property Rights
User Obligations
Limitation of Liability
Governing Law
Return & Refund Policy
Product Returns and Refunds
At Philly T-Shirt Co., we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your order, you may return the products within 30 days of receipt for a full refund or exchange. Items must be returned in their original condition, unworn and unwashed, with all tags attached. To initiate a return, please contact our customer service team with your order details. Refunds will be processed within 7-10 business days after we receive the returned items.
Please note that custom orders are non-refundable unless there is a manufacturing defect. Shipping costs are non-refundable, and the customer is responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.
Return Process Overview
Shipping Policy
Delivery Information
Philly T-Shirt Co. offers a variety of shipping methods to meet your needs. We provide standard shipping, which typically takes 5-7 business days, and expedited shipping options for faster delivery. Shipping costs are calculated at checkout based on the weight and destination of your order. Free standard shipping is available for orders over $50.
We process orders within 1-2 business days, and you will receive a confirmation email with tracking information once your order has shipped. Please ensure that your shipping address is correct to avoid delays. If you have any questions about your shipment, please contact our customer service team for assistance.
Common Questions About Our Policies
We understand that you may have questions about our policies. Below are some of the most frequently asked questions to help you better understand our procedures.
Can I return a custom printed item?
Custom printed items are generally non-refundable unless there is a defect in the product. Please contact us if you believe your custom item is defective.
How long does it take to process a refund?
Refunds are typically processed within 7-10 business days after we receive the returned items. You will receive a confirmation email once your refund has been issued.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as soon as possible.
Are shipping costs refundable?
Shipping costs are non-refundable unless the return is due to an error on our part. In such cases, we will cover the return shipping costs.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
What are the shipping options available?
We offer standard and expedited shipping options. Standard shipping takes 5-7 business days, while expedited options are available for faster delivery.
Phone
(267) 555-0199
Address
5678 Market St. Suite 200, Philadelphia, PA 19103